About Us

Kelly and Natalie have each worked within the travel industry for more than 20 years and have both held numerous positions ranging from sales to management. This included working side by side as Sales Managers for luxury cruise and river cruise companies. The dream of starting their own business and advising clients on their ideal holidays was born when they had both taken time away from the corporate life to start families.

For years friends and family would call them as an information hub for ideas of where to holiday. They were able to recommend and share suggestions of where to stay and what to do but it was then up to them to source it themselves. The time came when they decided to start their own families and it meant they were then able to follow this through properly and start providing a travel agent service which was how the idea of Lay My Hat Travel was born. Kelly and Natalie have travelled extensively both personally and professionally and have established some fantastic travel contacts over the years. Between them they have been lucky enough to visit some of the most wonderful places on earth.

Established in 2017, Lay My Hat Travel was set up to source and provide some of the most amazing travel opportunities alongside providing great customer service. The service we provide to our clients is at the very core of everything we do. Our unique service has helped the company to grow substantially since its inception and has enabled us to build a very loyal and well travelled client base. 

With a combined experience within the trade of over 40 years we are perfectly placed to be able to assess your needs, requirements, and budget to offer the perfect trip. Our experience, knowledge and trade contacts enable us to negotiate the most amazing trips for you at the best possible rates.  

You can also rest assured that your Lay My Hat Travel holiday is protected by our ABTA bonding and ATOL licensing. 



Whether you're looking for a cruise, flight, accommodation, or the whole package, we have you covered. Simply tell one of our specialists where you want to go, and we'll figure out the rest. We are an independent agent who work directly with the travel market to source the best deals for you. 

We consider ourselves to be a full service agent which means we do everything. We will deal with finding and booking you the perfect trip, emailing you your tickets, checking you in for departure and assisting you to ensure you meet all travel requirements. 

While working with us, we want you to be completely happy and satisfied with the experience, so if you have any questions about us, our services, or a particular destination please get in touch. We are confident that the service you receive from us will convince you to continue to book with us for many years to come. 

Your Cruise Specialist

We have been sending clients on luxury ocean and river cruises for many years. Whether it’s a 7 day sailing along the Danube, a 14 day voyage around the Caribbean, or a three month world cruise, our experienced team are skilled at matching you with the sailing that best fits your expectations, and budget.

Your holiday is an investment in creating unforgettable memories and enjoying life enriching experiences. Our team will provide you with a great personal service, top industry knowledge and the best deals for your next cruise adventure. In addition to your cruise arrangements, we can handle every detail before and after your cruise, such as securing your flights, hotel stays and excursions.

Lay My Hat Travel clients enjoy an effortless and accurate planning process and the assurance that they can sit back and relax in the knowledge that the team have everything covered from start to finish. Our knowledgeable team is available to answer any questions before, during or after your trip.

With such a wide range of experience in cruise planning, we match you with the itinerary and cruise line that is perfect for you. Our cruise contacts ensure we have the best offers and special deals available to pass onto our clients.

Whether you are looking for a new adventure to an exotic destination by land or sea, or wishing to return to a wonderful place you’ve previously visited, we are here to help you plan your next dream trip.


Independent & Proud

Lay My Hat Travel opened in March 2017 by travel professionals Kelly Hutchinson and Natalie O'Mahoney. An independent luxury travel agency, it was created with the aim of offering people holiday experiences they will treasure combined with a personal service that will have them booking again and again.

Being independent is a key ingredient to Lay My Hat Travel's business model as it allows the flexibility that all clients deserve. 

In just five years, Lay My Hat Travel has established itself in Ipswich and the local area as the agent to go to, whether you’re just making a cruise enquiry or want to jet off on that dream escape.

2024 Lay My Hat  Travel Limited - All Rights Reserved (Registered in England No: 10647011)

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Lay My Hat Travel operate under the license of Fred. Olsen Travel

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